Response Times
We strive to respond to all inquiries promptly:
- Security issues: Within 24 hours
- General support: Within 48 hours
- Legal/Privacy: Within 5 business days
- Partnerships: Within 1 week
Responsible Disclosure
If you discover a security vulnerability in SOC Defenders, please report it to security@socdefenders.ai. We appreciate responsible disclosure and will work with you to address legitimate security concerns.
Please include:
- Description of the vulnerability
- Steps to reproduce
- Potential impact
- Your contact information (optional)
We ask that you give us reasonable time to address the issue before any public disclosure.
Community Feedback
We value feedback from our community! If you have suggestions for improving SOC Defenders, feature requests, or ideas for new content sources, please reach out to our support team.
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