← Back to news

Over 20,000 Instagram accounts stolen in Meta AI support hack

BleepingComputer08/06/2026, 06:00
Read full article →

Summary

AI-Generated

Key Points:

  • Over 20,000 Instagram accounts were hijacked due to a vulnerability in Meta's AI-assisted High Touch Support (HTS) tool, which failed to verify email addresses during password resets.
  • Attackers exploited this flaw to gain unauthorized access without two-factor authentication, potentially compromising personal information such as contact details, social media content, and account activity.
  • Meta has disabled the HTS system, enrolled affected accounts in mandatory security checks, and mandated password resets for impacted users. They plan to enhance verification processes before re-launching the tool.

Technical Details: The vulnerability in HTS allowed attackers to bypass authentication checks during password resets, enabling them to hijack accounts without proper verification (CVE not specified).

MITRE ATT&CK Techniques:

  • T1078 - Valid Accounts (Initial Access)
  • T1190 - Exploit Public-Facing Application (Initial Access)

IOCs Mentioned: None mentioned

Join the discussion — sign up to comment, upvote, and save articles.

Discussion

or to comment
Loading...

Loading comments...

Join 5,000+ security professionals

Get access to curated threat intel, upvote articles, join discussions, and build your karma in the SOC community.