Verizon blames nationwide outage on a "software issue"

Key Points:

• Verizon experienced a nationwide wireless outage attributed to a software issue, affecting customers' ability to make calls, including emergency 911 calls.
• The outage began around 12 PM ET on January 14 and was confirmed resolved by 10:20 PM ET the same day. While not all customers were impacted, many reported being unable to connect, leading to significant disruptions.
• Verizon has stated there is no indication of a cybersecurity incident and is conducting a full review. Customers affected will receive a $20 account credit as an acknowledgment of the inconvenience.

Technical Details: The specific software issue causing the outage has not been disclosed, and no details regarding the affected systems have been provided.

MITRE ATT&CK Techniques: None mentioned

IOCs Mentioned: None mentioned